Contact
Get in touch with us
Call or text, chat with our concierge, or send a message — whatever’s easiest. For emergencies, the fastest way to reach us is always a phone call.
Send us a message
Tell us what you need and the best way to reach you. BP will follow up as soon as practical.
Good to know
Questions before you reach out?
What areas do you serve?
We serve homeowners across Greater Rochester and Western New York — Monroe, Livingston, Ontario, Wayne and Genesee counties. Not sure if you are in our area? Give us a call and we will let you know.
Do you offer emergency service?
Yes. Heating and cooling problems do not wait for business hours, so we offer 24/7 emergency service. Call (585) 978-1492 and we will get a technician to you as quickly as possible.
How much will my repair or new system cost?
Every home is different, so we give you a clear, upfront price before any work begins — no surprises and no pressure. As a small, locally owned company we work hard to save you money without compromising quality.
Do you service all makes and models?
We do. With over 15 years of experience we repair, maintain and install virtually every major brand of furnace, air conditioner, boiler, water heater and air-quality system — regardless of where it was purchased.
What are PMSA plans?
A Preventive Maintenance Savings Agreement (PMSA) keeps your heating or cooling system tuned up and running efficiently, helps keep manufacturer warranties valid, and saves you money. Plans are available for up to two years with simple, straightforward options.